Frequently Asked Questions

Yes, Hodder Sparkle & Shine offers both one-time and recurring cleaning services to fit your needs.

We serve Sylvan Lake and surrounding Central Alberta communities including Red Deer, Lacombe, Ponoka, Blackfalds, and nearby towns. Not sure if we cover your area? Give us a call!

Hodder Sparkle & Shine uses eco-friendly cleaning products that are safe for you, your family, and your pets. We also use professional-grade equipment to ensure the best results.

We do all quotes in person at your home. This way we can see exactly what needs to be done and give you an accurate, honest price — no surprises. Contact us to book your free walkthrough!

We offer weekly, bi-weekly, and monthly cleaning schedules. We'll work with whatever fits your lifestyle and budget.

Nope! Many of our clients provide us with access and go about their day. We treat every home with the utmost respect and care.

Yes! We bring everything we need to get the job done right.

Your satisfaction is our priority. If something wasn't done to your standards, contact us and we'll make it right.

Yes. We are fully insured and covered by WCB, for your peace of mind.

Yes! Moving is stressful enough — let us handle the cleaning. We'll make sure the space is spotless so you can focus on everything else.

Our standard clean covers all the essentials — kitchen, bathrooms, bedrooms, living areas, vacuuming, mopping, dusting, and more. Every home is a little different, which is why we do an in-person quote to go over exactly what's included for you. See the full checklist.

Absolutely! We offer fast, thorough turnovers to make sure your guests always walk into a fresh, clean space. First impressions matter!

Yes, we clean commercial spaces too. Contact us to discuss your needs and we'll put together a plan that works for your business.

We accept e-transfer. Payment is due upon completion of your clean.

We ask for at least 24 hours notice if you need to cancel or reschedule. This helps us take care of our team and other clients.

No problem — we love pets! Just let us know ahead of time so we can plan accordingly.

We do our best to send consistent team members to your home so they get to know your space and your preferences.

What a thoughtful gift! Yes, we can arrange a cleaning as a gift for someone special. Contact us and we'll help you set it up.

It depends on the size of your home and what's included. A standard clean for an average home typically takes 3–5 hours. We'll give you a better estimate during your in-person quote.

Just let us know! We're happy to discuss any sensitivities or preferences you have when it comes to cleaning products.

Yes. Every cleaner is background checked before they join the team. We take the trust you place in us very seriously and only bring on people we would trust in our own homes.

We're local, we're detail-obsessed, and we actually care. This isn't just a job for us — it's our business and our reputation on the line every single time we walk through your door. You'll always get our best.