Privacy Policy
Effective Date: June 4, 2026
At Hodder Sparkle & Shine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when interacting with our business.
Information We Collect
We may collect the following information: Name, phone number, email address, physical address, service details and preferences, payment information (processed through secure third-party providers), and communication preferences.
We may also collect information when you request a quote, book services, complete forms on our website, contact us by phone, email, text message, or social media, or subscribe to updates or promotional communications.
How We Use Your Information
We use your information to schedule and manage cleaning appointments, provide estimates and invoices, communicate regarding services, send appointment reminders, respond to inquiries, improve our services, and send promotional offers and company updates only where consent has been provided.
SMS Communications
By providing your mobile phone number and opting in, you agree to receive SMS messages from Hodder Sparkle & Shine related to appointment confirmations, appointment reminders, service updates, customer support communications, and promotional offers and marketing messages if consented.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message frequency may vary depending on your service activity and communication preferences. Message and data rates may apply based on your mobile carrier plan.
To opt out of SMS communications at any time reply: STOP. For assistance reply: HELP or contact us directly.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only with service providers necessary to operate our business, payment processors, technology providers that facilitate communications and scheduling, and government authorities when required by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
Data Retention
We retain information only as long as necessary to fulfill business, legal, accounting, and operational requirements.
Your Rights
You may request to access your personal information, correct inaccurate information, update your communication preferences, and request deletion of your information where legally permitted.
Contact Information
Hodder Sparkle & Shine
Sylvan Lake, Alberta
Email: hoddersparkle.shine@gmail.com
Phone: 403.506.2842